Privacy Policy – justlinkit

Effective Date: 27-06-2025

At justlinkit, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you access or use our platform via mobile application or web.

1. What Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, and phone number: Collected during registration, onboarding, and when creating or offering a service. Required to associate a service with a real person and enable communication.

We do not collect or store sensitive financial or identity documents, including:

• PAN number or PAN card
• Bank account details (account number, IFSC, etc.)
• Bank proof documents

All such information, including KYC and financial verification, is handled directly by Razorpay when users connect their accounts via Razorpay Connect.

b. Technical Information

• Firebase Cloud Messaging (FCM) token (used to enable push notifications)

c. Transaction Information

• Payments are processed securely via Razorpay using a payment account connected, owned, and managed by the user.
• Service listing details and order history.

2. How We Use Your Information

We use your information to:

• Provide access to our platform, storefront features, and service listings
• Facilitate secure transactions through user-connected payment gateways
• Enable order and service-related push notifications through FCM
• Detect and prevent fraud or abuse
• Improve user experience and performance of our app

3. Authentication Tokens

When you log in to justlinkit via WebView (e.g., using Google or Supabase), authentication tokens (access_token, refresh_token) are temporarily used in-memory only to:

• Load the logged-in session into the WebView
• Register your device with Firebase Cloud Messaging (FCM)

We do not store or log these tokens on your device. They are not retained after registration and are never shared with third parties.

4. Push Notifications (FCM)

We use Firebase Cloud Messaging (FCM) to deliver:

• Service-related alerts
• Order status updates
• Platform announcements

Your FCM token is securely linked to your account after login. We do not share FCM tokens with any advertising networks or third-party trackers.

5. Payments and Data Processing

• Payments on justlinkit are securely processed through Razorpay.
• Users connect and manage their own Razorpay accounts via Razorpay Connect.
• We do not collect, store, or process bank account details, PAN information, or financial documents.
• All KYC, compliance, and verification requirements are handled entirely by Razorpay.
• We only receive limited information such as Razorpay account ID or status.
• All transactions are encrypted and PCI-DSS compliant.

6. Data Storage and Security

• All user data is stored on Supabase, which uses modern encryption and secure access protocols.
• Communication between your app and our servers is always via HTTPS.
• We do not store sensitive financial or identity verification documents on our servers. All such data is securely handled by Razorpay.

7. Sharing of Data

We do not sell, rent, or trade your personal data.

Your data may be shared only with:

• Razorpay, for payment processing, KYC, and compliance
• Supabase, for database management and authentication
• Regulatory authorities, if required by Indian law

8. Your Rights and Choices

As a user, you have the right to:

• Request access to the data we store about you
• Request account or data deletion
• Opt out of optional communications and push notifications

To exercise these rights, contact:
📧 prabhdeepbher1239@gmail.com

9. Children’s Privacy

Our platform is intended only for users aged 18 and above. We do not knowingly collect personal data from minors.

10. App Permissions and Runtime Requests

The app requests storage or media access permission only at runtime and only if you attempt to upload a file.

Notification permission is requested at runtime to deliver service-related updates via FCM. You can disable it anytime in device settings.

11. Changes to This Policy

This Privacy Policy may be updated as needed to reflect legal or technical changes. Updates will be communicated in-app or via email.

12. Contact Us

For any privacy-related concerns or questions:
📧 prabhdeepbher1239@gmail.com